Setting up new insurance phone

Pro tech was patient and admitted she could not figure out why one of my aps did not download as expected. Made me a store appt. The tech there wasnt sure either, but by trying a coupla of things, it worked. Shockingly, the Pro tech called me back after my appt. to see if we had figured it out. She was so happy to learn something she didnt know before so she could help her future customers. Fantastic service!

DebChelette about AT&T Protect Plus, v2.5