I only installed this app as a condition of the family protection plan so we will be covered in the event that a device is lost or broken. We dont use it for data back up. In fact, we will not be using it for anything at all. So if youre only expectation is that you will be covered in case of damage or theft, then this app could not possibly let you down.
PogoGrrrl about AT&T Protect Plus, v2.5