Never works

Im am so frustrated with this app! Im almost ready to discontinue paying for the monthly service! Ive called about four times for support and its always fixed for a minute till the next use!!! Tired of calling-deleted and readding app to phone. Currently Im using it as I type. It has been backing up 18 videos for four hours. Its on number 4! The odd thing is, is that it repeatedly backs up the same things over and over! Once theyre backed up, arent they backed up?! Ive tried to back up the same videos so many times now and there arent any Ive added in months! Usually it just fails after so many hours! Disgusted. Next time Im forced to call support Ill probably cancel service and save $10 a month

Ninman54 about AT&T Protect Plus, v2.5